Needs Matrix

Prioritize the most important needs of the most important people

By answering a series of questions, clearly see which jobs-to-be-done help you achieve your organization’s objectives.

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Service Scorecard

Prioritise opportunities for your organization

Identify under-served needs that are of benefit to your organization. Highlight where your organization is potentially over-investing in less important needs.

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Initiative Scorecard

Dispassionately prioritize next steps, from the micro to the macro

Whether you’re developing product or service features, or managing the transformation of an entire enterprise, clearly demonstrate which specific initiatives have the highest priority.

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